Who is responsible
ProfessionalFolio is a service of MEHEDY GROUP LLC. We are responsible for the information described here, including the information collected on this website and on the studio behind it.
1. What we collect
If you send an enquiry or buy a build, we hold:
- Your name, email address and phone number.
- Your business or practice name, what you do, and your current website if you have one.
- The message you write to us, and any notes our team adds while working with you.
- If you become a client: the content of your page (wording, services, credentials, photographs) and your studio login email.
We do not store your card details. Payments are handled by our payment provider, which receives your card information directly and tells us only whether a payment succeeded.
2. Information from your visitors
If your published page has an enquiry form, the details people submit are stored in our studio and shown to you. We hold them on your behalf so that you can reply. We do not use them for our own marketing, and we do not read them except to keep the service working.
3. Why we hold it
- To reply to your enquiry and quote for the work.
- To build your page, publish it, and make the changes you ask for.
- To bill you and keep the accounting records we are required to keep.
- To tell you about a change to your page, your billing or these policies.
We do not send marketing email to an address that enquired with us unless that person asks to hear from us, and every such email carries a working unsubscribe link.
4. Who we share it with
Only the providers that make the service work, and only what each one needs: our hosting and database provider, our email delivery provider for the messages you send us and the enquiry notifications we send you, our payment provider for billing, and the AI drafting tools used to write a first version of page copy from the details you supply. Each is bound to use the information for that purpose only.
We also disclose information where the law requires it, and nothing more than is required.
5. Cookies and analytics
This website sets no advertising cookies and runs no advertising pixels. We record a small number of anonymous, aggregated events — that an enquiry form was submitted, that a page was published — so we can tell what is working. These events carry no name, email address or message content.
A studio login sets the cookie that keeps you signed in. Your browser must accept it for the studio to work.
6. How long we keep it
Enquiries that do not become projects are deleted within 24 months. Records for clients are kept for as long as the page is live, then for as long as accounting and tax rules require. Enquiries submitted through a published page are kept while that page is live and deleted when you ask.
7. Your choices
Wherever you live, you can ask us for a copy of what we hold about you, ask us to correct it, or ask us to delete it. Send the request from the contact page using the email address we hold, so we know it is you. We answer within 30 days.
Deleting a record may mean we can no longer publish your page or keep your billing history, and we will tell you if that is the case before we act.
8. Where it is stored
Our hosting, database and email providers may store information outside the country you live in, including in the United States. They are chosen because they hold recognised security certifications, and access to your information is limited to the small team that works on your project.
9. Not for children
This service is for professional practices and is not directed at anyone under 18. We do not knowingly collect information from a child.
10. Changes and contact
If this policy changes in a way that affects what we do with information we already hold, we tell the clients concerned by email. Questions and requests go through the contact page. Our terms of service and refund policy are published alongside this page.